Sereda Enterprises strives to offer our customers exceptional products, value

and service. In the event that the ordered merchandise does not meet your

expectations, you may request an adjustment within 7 days of receipt of your

merchandise. Please review the return policy and procedures below for full

details. NO RETURN OR REFUND ON SPECIAL/CUSTOM ORDERS

Return Procedures:
A customer who wishes to return an item will receive a refund as long as the procedures below are followed. We request that you contact customer service at customerservice@seredajewelers.com within 7 days of receipt of your order to receive a replacement or refund. Returned orders must be shipped back to us within 20 days of receipt of order. No returns are accepted after 30 days from the date order was mailed to you. If you are purchasing a gift ahead of time and need more time, send email advising us of the situation. All returned merchandise must be returned in the condition received and the inventory tag must remain attached. NO REFUNDS WILL BE GIVEN IF THE INVENTORY TAG HAS BEEN TAMPERED WITH OR REMOVED. If you are returning an item, please return the item in the original box and pack it carefully so that it does not become damaged on the return. All returned items should be insured with delivery confirmation receipts. If you choose to not insure your package and the product does not reach us, then you will be responsible for any loss and we will not be able to process your request and will not be liable for any losses. All returns should be addressed to:
Sereda Enterprises, LLC
128 South 7th Street, Philadelphia,Pa 19106.
There is restocking fee of $25.00 after 20 days. The restocking fee may be charged at our discretion to other returns. Shipping charges, Pay Pal fees and Credit Card fees are not refunded. No items are accepted for refund after 30 days.